Employee satisfaction statistics show that only 37% of
team members rate the level of honesty in their workplaces as high or
very high, and only 14% agree that people trust each other. Further,
while 54% of senior managers think the level of trust between all
levels in their company is good, only 27% of other team members agree,
pointing to entrenched hierarchy as one of the key barriers to the
trust-rebuilding process.
How many leaders realize that although trust can come crashing down in
an instant, it takes years to rebuild through daily, consistent
actions and a dedication to extracting any weeds that threaten to
choke its progress? Business consultants tend to agree that all
business owners and executives use the following five keys to building
trustworthy team relationships:
- Ensure consistency of action
- Create an open and ongoing dialogue
- Tell it straight even when the news is bad
- Accept criticism and admit when you're wrong
- Carry through with what you promise
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